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When you see an item you like, click on "add to cart" and continue shopping until you're ready to make your purchase.
Click on "view cart" to confirm your choices. If you make any changes to the sizes, colors or quantities, click update to save your changes. Then click on "checkout" to finish your order or "continue shopping" to browse through more items. We use PayPal for our shopping cart.
You will receive confirmation of your order at the conclusion of your transaction and a receipt for your purchase will be emailed to you.
PayPal accepts Visa, Mastercard, American Express, and Discover.
Please contact us with any questions you have by emailing info@hannahkoodesigns.com.
At this moment, we cannot accept international payments through PayPal. Please contact us at info@hannahkoodesigns.com and we will try our best to meet your requests.
Yes, please enclose your gift message in the “Message to Seller” section of the check out system. All of our items are packaged nicely as a gift item, but if you need other special instructions please state so.
It means that the item is out of stock. We will do our best to fill the order as soon as possible. We cannot guarantee a time that it will be available, but it typically takes 2-3 weeks.
All items are handmade upon order, so it takes longer to receive than most other merchandises. Your order will be filled as promptly as possible, and it may be as soon as the next day. It typically takes 5-7 days. We guarantee to ship the item within 2 weeks. The delivery time takes an additional 2-3 days.
PayPal protects sensitive information using state-of-the-art encryption, so your data is not available to anyone.
Yes, please state your request in the “Message to Seller” section in the ordering page.
The design of the jewelry will be the same, but we use all natural gemstones, therefore the color and shapes may vary, making each piece one-of a-kind.
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